Terms of service

Effective date: August 26, 2026

Overview

This website is operated by Dogface, Inc. Throughout the site, the terms “we,” “us” and “our” refer to Dogface, Inc. and its affiliates. Dogface, Inc. offers this website, including all information, tools and services available through it, to you conditioned upon your acceptance of the terms, conditions, policies and notices stated here.

By visiting our site or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”), including additional terms and policies referenced here or available by hyperlink. These Terms apply to all users of the site.

Please read these Terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by them. If you do not agree, you may not access the website or use the Service.

Any new features or tools added to the store will also be subject to these Terms. We may update these Terms by posting a revised version on this page. Your continued use of the website after changes are posted constitutes acceptance of those changes.

Our store is hosted by Shopify Inc., which provides the ecommerce platform that enables us to sell products and services to you.

1. Online Store Terms

By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority and have consented to allow any minor dependents to use this site.

You may not use our products or Service for any illegal or unauthorized purpose, violate applicable law, or transmit malicious code. A breach of these Terms may result in termination of access to the Service.

2. General Conditions

We reserve the right to refuse Service to anyone for any lawful reason at any time.

You understand that content other than credit-card information may be transferred over various networks and adapted to technical requirements. Credit-card information is encrypted during transfer over networks.

You may not reproduce, duplicate, copy, sell, resell or exploit any portion of the Service without our express written permission.

3. Accuracy and Timeliness of Information

Information on this site is provided for general information. We make reasonable efforts to keep it accurate and current but do not guarantee that all information is complete, accurate or current. Reliance on site content is at your own risk.

Historical information may be provided for reference. We may modify site content at any time, subject to applicable law.

4. Service, Prices and Availability

Prices and product availability are subject to change without notice. We may modify or discontinue the Service or any part of it, subject to applicable law. We will not be liable for a permitted modification, price change, suspension or discontinuation.

5. Products, Returns, Shipping and Warranty

Certain products or services may be available exclusively online and may have limited quantities. Returns are governed by our Return and Refund Policy at https://www.getdogface.com/policies/refund-policy.

We make reasonable efforts to display product colors and images accurately, but device displays may vary. We may limit sales by person, household, region or jurisdiction and may limit quantities. Product descriptions and pricing may be changed, and products may be discontinued, subject to applicable law.

Our Shipping Policy at https://www.getdogface.com/policies/shipping-policy and One-Year Limited Warranty at https://www.getdogface.com/pages/one-year-limited-warranty are incorporated into these Terms by reference.

6. Orders and Account Information

We reserve the right to refuse, limit or cancel an order, including orders that appear to be placed by dealers, resellers or distributors. If we change or cancel an order, we may attempt to notify you using the contact information provided at checkout.

You agree to provide current, complete and accurate purchase and account information and to update it as needed so we can complete transactions and contact you.

7. Optional Third-Party Tools and Links

We may provide access to third-party tools that we do not control. Those tools are provided “as is” and “as available,” without endorsement. Your use of optional third-party tools is at your own discretion and subject to the applicable third party’s terms.

The Service may include content or links provided by third parties. We are not responsible for examining or evaluating third-party materials, websites, products, services or practices. Review a third party’s policies before entering into a transaction with it.

8. Submissions, Reviews and Feedback

If you send comments, ideas, reviews, feedback or other submissions, you grant us the right to use, reproduce, edit, publish, translate and distribute them in any medium, subject to applicable law and our Privacy Policy. We are not obligated to maintain submissions in confidence, compensate you for them or respond to them unless required by law or expressly agreed in writing.

You may not submit unlawful, abusive, defamatory, obscene, infringing, deceptive or malicious content. You are responsible for your submissions and their accuracy.

9. Personal Information

Your submission of personal information through the store is governed by our Privacy Policy at https://www.getdogface.com/pages/privacy-policy.

10. Errors and Omissions

Occasionally, site or Service information may contain typographical errors, inaccuracies or omissions relating to product descriptions, prices, promotions, shipping charges, transit times or availability. We may correct errors, update information or cancel orders when information is inaccurate, subject to applicable law.

11. Prohibited Uses

You may not use the site or its content to violate law; infringe intellectual-property or privacy rights; harass, abuse, threaten or discriminate; submit false or misleading information; transmit malicious code; collect or track personal information unlawfully; spam, phish, scrape or interfere with security features; or engage in any obscene or unlawful purpose.

We may terminate access for violations of this section.

12. Disclaimer of Warranties

We do not guarantee that use of the Service will always be uninterrupted, timely, secure or error-free, or that results obtained through the Service will always be accurate or reliable.

Except for express warranties stated by us and rights that cannot lawfully be excluded, the Service and products delivered through it are provided “as is” and “as available,” without implied representations, warranties or conditions.

13. Limitation of Liability

To the fullest extent permitted by law, Dogface, Inc. and its directors, officers, employees, affiliates, agents, contractors, suppliers and service providers will not be liable for indirect, incidental, punitive, special or consequential damages arising from use of the Service or products obtained through it. In jurisdictions that do not permit certain exclusions or limitations, liability will be limited to the maximum extent permitted by law.

14. Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless Dogface, Inc. and its affiliates, officers, directors, employees, agents, contractors, licensors, service providers, subcontractors and suppliers from third-party claims arising from your material breach of these Terms or violation of law or third-party rights.

15. Severability

If any provision of these Terms is determined to be unlawful, void or unenforceable, that provision will be enforced to the fullest extent permitted and severed to the extent necessary. The remaining provisions will remain in effect.

16. Termination

These Terms remain effective unless terminated by you or us. You may terminate them by ceasing use of the Service. We may terminate or restrict access if we reasonably believe you have violated these Terms. Obligations and liabilities incurred before termination survive.

17. Dispute Resolution and Binding Arbitration

Except for disputes eligible to be brought in small-claims court and requests for temporary or preliminary injunctive relief concerning intellectual-property or other proprietary rights, you and Dogface, Inc. agree that any dispute, claim or controversy arising out of or relating to the Service, this website, our products or these Terms will be resolved by mandatory binding arbitration on an individual basis.

The arbitration will be administered by the American Arbitration Association (“AAA”) in accordance with its Consumer Arbitration Rules and Mediation Procedures then in effect, except as modified by these Terms. The arbitrator has authority to determine questions concerning the existence, scope, enforceability or validity of this arbitration agreement, except that a court of competent jurisdiction will determine questions concerning the enforceability of the class-action waiver below when applicable law requires.

The current AAA Consumer Arbitration Rules, forms and fee information are available at https://www.adr.org/rules-forms-and-fees/consumer. Information may also be obtained from the AAA by calling 800-778-7879.

The Federal Arbitration Act governs the interpretation and enforcement of this arbitration agreement. Subject to the AAA rules and applicable law, the arbitrator may award the same individual remedies that would be available in court.

18. Class-Action Waiver

You and Dogface, Inc. agree that each party may bring claims against the other only in an individual capacity. No dispute will be brought or resolved as a class arbitration, class action, private-attorney-general action, collective action, consolidated action or other representative proceeding. Unless both parties agree otherwise in writing, an arbitrator may not consolidate more than one person’s claims or preside over a representative proceeding.

If any part of this arbitration agreement is found unenforceable, it will be severed to the minimum extent necessary, and the remainder will continue in effect, except where applicable law requires a different result.

19. Entire Agreement

These Terms and the policies referenced in them constitute the entire agreement between you and us regarding the Service and supersede prior versions and communications concerning the Service. Our failure to enforce a provision is not a waiver of that provision.

20. Governing Law

These Terms and any separate agreements through which we provide the Service are governed by the laws of the State of California and applicable federal law, without regard to conflict-of-law principles, except to the extent another law applies and cannot validly be waived. The arbitration provision is governed by the Federal Arbitration Act.

21. Changes to These Terms

We may update these Terms by posting revisions on this page and changing the effective date. It is your responsibility to review the current version. Continued use of the website or Service after changes are posted constitutes acceptance of the revised Terms, to the extent permitted by law.

22. Contact Information

Questions about these Terms may be sent to:
Dogface, Inc.
6790 Embarcadero Ln #100
Carlsbad, CA 92011
support@dogface4men.com

23. EU and UK Consumer Terms

EU / UK Responsible Person (Cosmetics)

Colin’s Cosmetic Consultancy
UK: 1 Market Square, Petworth, West Sussex, GU28 0AH
EU: Pappelallee 78/79, 10437 Berlin, Germany

EU Consumer Rights – Right of Withdrawal

If you are a consumer residing in the European Union or United Kingdom, you have the right to withdraw from a distance contract within fourteen (14) days without giving any reason.

The withdrawal period will expire 14 days from the day on which you or a third party indicated by you acquires physical possession of the goods.

To exercise the right of withdrawal, you must inform us of your decision by a clear statement (e.g., by email). You may use the EU model withdrawal form, but it is not mandatory.

If you withdraw, we will reimburse all payments received from you, including standard delivery costs, within 14 days of receiving the returned goods.

Certain products may be exempt from withdrawal rights for hygiene or health protection reasons once unsealed, as permitted by law.

Agreement to Arbitrate – EU Exception

This arbitration clause does not apply to consumers habitually resident in the European Union or United Kingdom. EU and UK consumers retain the right to bring proceedings before their local courts in accordance with applicable consumer protection laws.

Governing Law – Consumer Protection Override

If you are a consumer residing in the European Union or United Kingdom, nothing in these Terms shall deprive you of the mandatory consumer protections afforded to you under the laws of your country of residence.

Statutory Rights Preservation

Nothing in these Terms excludes or limits statutory rights that cannot be excluded under applicable EU or UK consumer law, including rights relating to conformity of goods under applicable consumer protection regulations.

Limitation of Liability – EU Compliance

Nothing in these Terms limits or excludes liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any liability that cannot be excluded or limited under applicable law.

Data Protection (GDPR Notice)

Personal data is processed in accordance with our Privacy Policy and applicable data protection laws, including the UK GDPR and EU GDPR.

You have the right to request access, rectification, erasure, restriction, portability, or to object to processing of your personal data. You also have the right to lodge a complaint with your local supervisory authority.